Returns & Exchanges

At ALDO Saudi Arabia, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 14 days of the delivery date.

Return Process

• 1.
  Initiate Your Request

  Log into your ALDO account or visit our 'Track Order' page to select the items you wish to return and submit a formal request.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Hand Over to Courier

  Our authorized courier partner will contact you within 2-3 business days to collect the package from your specified address.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to the original payment method or as store credit within 7-10 working days.